Welcome to BSI Financial
Who we are
Founded in 1986, we provide financial services that support our vision of enabling sustainable home ownership.

Our clients include lenders and investors who make home financing possible. Our role is to service those loans, by handling loan payments and responding to borrower inquiries.

For more about our company, visit our company information section.

Create your online account
We've made it easy for you to manage your loan online. Using our desktop or mobile app, you can review your loan history, make an online loan payment, request documents and go paperless. You can also interact with our customer service team online.

Using our online services you will save time and money and be in full control of your home loan.

How we set up your loan transfer
  • Within 15 days before your loan transfers to us: You’ll receive a goodbye letter from your previous servicer.
  • The day your loan transfers to us: We begin the onboarding process and, within 3-4 days, you can set up your online account.
  • 10-15 days after your loan transfers to us: You’ll receive a welcome letter from us providing you relevant account information. We will also mail your first loan statement to you, unless you have requested to go paperless.
Set up your account online using our desktop version or web app.

If you were unable to set up your online account, It's likely we haven't yet gotten your information into our system. Try waiting a few days, then try again.

Make loan payments electronically
You can make payments using our online services by setting up a one-time or ongoing automatic payment. Here's how you do it:
  • Log In
  • Navigate to the Make Payment screen
  • Select one-time or recurring ACH
  • Enter your account details
  • Click Submit
Answers to your questions
What should I do if I already sent my payment to my previous servicer?

If you recently sent a payment to your previous servicer, that’s okay. They will return your payment to you or forward it to us. If they send it to us, we’ll apply your payment to your mortgage effective the date they received it.

When will you send me a loan statement?

We send billing statements mid-month, but, you don’t need the billing statement to make your payment. You can pay online or over the phone at any time.

I had automatic withdrawals set up with my previous servicer. Will that arrangement transfer over?

Your personal banking information does not transfer with your loan. But can easily set up automatic loan payment using our desktop or mobile application.

How do I set up my online account?

After your loan has been set up you can create up you can create an online account. Register to use our desktop application or our mobile app. Once you create your account you can make loan payments online, view your payment history, request documents and receive support from our customer service team.

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Get your personalized insurance quote
Complete and submit this form and you'll receive an instant quote for property & casualty insurance.

Property Information
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*Note: This estimate is based on information provided to Hippo by BSI Financial Services. The quoted premium will be finalized following the application completion and may vary from the above estimate. Hippo quotes are valid for 30 days.

You can choose to stop receiving "pre-screened" offers of insurance from this and other companies by calling toll free 1-888-567-8688. See PRE-SCREEN & OPT OUT NOTICE below for details.

This "pre-screened" offer of insurance is based on information in your credit report indicating that you meet certain criteria. This offer is not quaranteed if you do not meet our criteria. If you do not want to receive pre-screened offers of insurance from this and other companies, call TransUnion at 1-999-567-8688 or visit the website at www.optoutscreen.com; or write TransUnion Opt Out Request, PO Box 505, Woodlyn, PA 19094-0505
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