We’ve implemented regtech in our servicing operation in a big way. Today, we scan 100% of loans in our portfolio, identifying and resolving exceptions that can create compliance risk and borrower complaints using Libretto™ from Bizzy Labs™.
The digital experience also extends to borrowers, who can manage their loans online using our desktop or mobile app. Your customers can schedule electronic payments, view payment history, request loan documents and interact with our customer service teams.
Our quest: make home ownership sustainable by making relationships sustainable.
Don’t imagine the future of loan servicing: it’s here.
We take a big data approach to loan servicing, creating full transparency into loan status and condition. Your customers have digital control of their loans, enhancing the borrower experience.
Discover how we can improve loan performance, reduce risk and make you more profitable. Email Allen Price, SVP, Sales, or call him at 972.457.3995, or reach out to Cindy Silva, Director of Sales, at 972.457.8746.
We offer visibility, choice and control
- Digital loan management available to your customers
- Borrowers have multiple payment mechanisms (mail, online, phone, mobile app)
- 100% loan quality control using Libretto
- Quick and seamless loan boarding
- Daily research and remediation of loan file exceptions
- Real-time loan status and performance metrics available online
- MSR and co-issuance programs on a bulk or flow basis
- Approved by Fannie Mae, Freddie Mac, FHA, and VA, and rated by S&P and Fitch