We’ve implemented regtech in our servicing operation in a big way. Today, we scan 100% of loans in our portfolio using several hundred business rules to identify and resolve exceptions that can create compliance risk and borrower complaints using Libretto™ from Bizzy Labs™.
This data-driven approach produces better timelines at every step in loan servicing and default management, reducing litigation risk while improving compliance. We also extend the digital experience to borrowers, who can schedule loan payments electronically, interact with our support team and apply for hardship assistance.
Data drives our compliance efforts and empowers your borrowers.
We take a big data approach to loan servicing, reducing compliance risk while providing you complete transparency into loan status and condition.
Discover how we can improve loan performance, reduce risk and make you more profitable. Email Allen Price, SVP, Sales, or call him at 972.457.3995, or reach out to Cindy Silva, Director of Sales, at 972.457.8746.
A data-driven approach to servicing
- Uses Libretto™ engine to rapidly board loans while ensuring compliance with guidelines
- Real-time surveillance of servicing and loss mitigation activities via BSI ASSET360™
- Complete range of payment options for borrowers (online, mail, telephone)
- 100% loan quality review daily using Libretto
- Loan file exceptions and issues remediated daily
- Compliant with all Federal and state regulations and investor guidelines
- Digital loan management extended to consumers