Minnesota Borrower Rights & Complaint Information

Complaints regarding the servicing of your loan may be directed to:

    BSI Financial Services
    Attn: Qualified Written Requests / Notices of Error
    PO Box 517
    Titusville, PA 16354

For general account inquiries, please contact BSI Financial Services at 1-800-327-7861

    Monday – Friday: 7:00 a.m. – 8:00 p.m. (CST)
    Saturday: 8:00 a.m. – 12:00 p.m. (CST)
BSI Financial Services (Servis One, Inc.) is licensed as a residential mortgage servicer by the Minnesota Department of Commerce (License No. MN-MS-20570133).

Minnesota borrowers may file a complaint and obtain information about BSI Financial Services by contacting the Minnesota Department of Commerce at 651-539-1600 (Twin Cities metro) or 800-657-3602 (toll-free), or online at mn.gov/commerce.